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djDecks • View topic - Help - Crash

djDecks

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 Post subject: Help - Crash PostPosted: Fri Apr 27, 2012 11:56 pm 
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Joined: Sat Jun 18, 2011 7:08 pm
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My DjDecks is crashing once per gig. I can not find anything in common with the crashes, like playing a song, hitting a key on the controller etc. At each crash I have found an entry in the Event veiwer under Application:

"Faulting application djdecksdx.exe version 1.1.0.7505, faulting module ntdll.dll, version 5.1.2600.6055 fault address 0x00192f9."

Does anyone have any suggestions, I've been holding out for the next version of virtual DJ, but that does not seem to be coming.

Kevin


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 Post subject: Re: Help - Crash PostPosted: Mon Apr 30, 2012 12:43 pm 
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Joined: Mon May 08, 2006 5:51 pm
Posts: 338
Is your computer stable?
Are the correct drivers installed?

If yes, based on the little given info I would suggest doing a full reinstall of Windows.

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Last edited by SaturnusDJ on Thu May 03, 2012 5:20 pm, edited 1 time in total.

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 Post subject: Re: Help - Crash PostPosted: Thu May 03, 2012 2:36 pm 
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ntdll.dll is a core windows dll ... this means it is a dll which is possible to attack by viruses, worm, hi jackers and malware

the dll is designed for all 3rd party apps to access this

this problem could even been caused by some other 3rd party software which has been installed after your djdecks

you could try starting up in safe mode of windows to check..

if you are pretty swift with windows and installing it.. the alternative if there is enough disk space is to set up a second partition and install a clean copy to that drive and then only install the essentials like djdecks this at least still gives you access to the first copy of windows as you will be presented in to a choice of which version you want to boot..

its always bad to use your laptop as a computer... keep it to the bare miniumum and try not to install other apps.

split partitioning is a great way of making sure you dj decks is clean

but apart from the above suggestion and using sfc (system file checker in an administrator mode window) to check the files (may require original os cd) then yep sounds like you going down the route of a format and reinistall

so back up first ... or if you can might be worth even spashing out on a new hard drive so at least you do have access to the old one (via an caddy) to get data etc off


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 Post subject: Re: Help - Crash PostPosted: Thu May 03, 2012 3:42 pm 
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Thank you for the information. This laptop is only used for gigging so there is not a lot of software to reinstall if I have to do a OS install, just djdecks and assocated drivers. This looks like a good time to put Win7 on that machine. I may do the dual boot thing just so I have a fallback.

Kevin


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