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djDecks • View topic - Put to the test - Crash log & hercules sound card dying?

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 Post subject: Put to the test - Crash log & hercules sound card dying? PostPosted: Tue Aug 23, 2011 3:53 pm 
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Joined: Thu Jun 22, 2006 11:41 pm
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Location: Victoria BC
Hey all,
In the last couple of weeks, most of the gigs i've played have been peppered with increasing numbers of droppouts and glitches when using the PC version of dJDecks. Vinyl control basically has been unusable recently and I hadn't been really sure why this was happening. It got to a point where it would be dropping out for no reason, with the cpu under very low load, and not using vinyl control. It was super frustrating!
I isolated the problem to be my sound card. This problem existed when using the hercules sound card on both Mac & PC versions.
The workaround I used was to use the Mac version with the internal sound card of my Macbook pro for master output, and the hercules for headphones. This provided a more reliable output without dropouts- YAY!. However, I discovered that there was a latency difference between the headphones and master, making mixing with the hercules headphone output really annoying. Several miliseconds of delay on the monitoring signal vs. the core audio output.
I made it work for a set i played, and it was OK.
Until DJD crashed.... :(
I half expected it as i have not found the Mac version super stable in my tests.
I have emailed my crash logs to Adion.

Question:
Is it possible for a sound card to 'wear out'? My Hercules has been pretty solid over several years of heavy use. Is it possible that it can deteriorate and cause droppouts like the ones I've been experiencing?


Thanks!
Rowan

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17" Macbook Pro 2.33 GHZ 2 GB Ram
External Lacie 250GB HD (Firewire/USB)
Hercules dj console mk2
Serato Scratch Vinyl + 2 x Technics 1200s


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 Post subject: Re: Put to the test - Crash log & hercules sound card dying? PostPosted: Wed Aug 24, 2011 6:14 am 
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Joined: Sat Apr 22, 2006 11:10 pm
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I was getting dropouts like this on my macbook until I changed the usb port my audio8 was plugged into, so maybe try another usb port or new cable.


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 Post subject: Re: Put to the test - Crash log & hercules sound card dying? PostPosted: Wed Aug 24, 2011 3:26 pm 
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Wow, thanks for the tip. I sometimes considered what might be the first thing to go- the USB cable was on the list. I didn't think about the port I plugged into however.
I'll give it a try.

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Hercules dj console mk2
Serato Scratch Vinyl + 2 x Technics 1200s


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 Post subject: Re: Put to the test - Crash log & hercules sound card dying? PostPosted: Wed Aug 24, 2011 7:56 pm 
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 Post subject: Re: Put to the test - Crash log & hercules sound card dying? PostPosted: Wed Aug 24, 2011 8:31 pm 
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On my macbook I find plugging my soundcard into the usb closest the screen works best.


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 Post subject: Re: Put to the test - Crash log & hercules sound card dying? PostPosted: Thu Aug 25, 2011 6:45 pm 
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I used a different usb port and it worked perfectly last night! Thanks everyone for the feedback on the USB ports. I didn't realize my mac could be the problem...
The sound from the Hercules was back to normal. Very weird--
The mac version was good- except for one crash and about 30 s of dead air! Damn!

Crash log sent to Adion. I don't know what to look for in the log- but it sure would be nice to have this NOT happen!

Thanks,

Rowan

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17" Macbook Pro 2.33 GHZ 2 GB Ram
External Lacie 250GB HD (Firewire/USB)
Hercules dj console mk2
Serato Scratch Vinyl + 2 x Technics 1200s


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